Organization Development by W. Warner Burke Debra A. Noumair & Debra A. Noumair

Author:W. Warner Burke,Debra A. Noumair & Debra A. Noumair
Language: eng
Format: epub
Publisher: Pearson Education Limited (US titles)
Published: 2015-03-18T04:00:00+00:00

Criteria for Effective Intervention

Argyris (1970) has specified similar criteria for what he considers the primary tasks of an interventionist (OD practitioner). His three criteria are (1) valid and useful information, (2) free choice, and (3) internal commitment. By valid and useful information, he means “that which describes the factors plus their interrelationships, that create the problem for the client system” (p. 17). According to Argyris, the information the OD practitioner has collected from and about the client accurately reflects what people in the organization perceive and feel, what they consider to be their primary concerns and issues, what they experience as complexities and perhaps accompanying frustrations of living within and being a part of the client system, and what they would like to see changed. Argyris goes on to specify that, if several independent diagnoses lead to the same intervention, the data the practitioner has gathered are valid.

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